How to Submit a Turf Sample


About Our Lab

We diagnose and provide management recommendations for turfgrass diseases.
For known pathogens, most samples are diagnosed within 24 hours of receipt (after one night of incubation).

Important Policies

  • Friday Cutoff
    • Samples must arrive by 12:00 PM Friday
    • Samples received after 12:00 PM Friday will be diagnosed Monday
  • International samples accepted worldwide
    • Credit card only (no wire transfers)
    • Email Lee Butler (elbutler@ncsu.edu) for shipping instructions

How to Submit a Sample

Step 1: Enter Information Online (Required)

All submissions must be entered in the PDIC Database before shipping.

  • Your username = your email address
  • Use “Forgot Password” if needed
  • Do NOT create duplicate accounts — search for your name first

Contact Type Definitions

  • Client = grower, superintendent, homeowner, sod farmer, field manager, etc.
  • Agent = N.C. Cooperative Extension agent
  • Consultant = landscaper, sales rep, agronomist, etc.
  • Other = anyone else who should receive the report

Fees are charged per symptom/problem

  • Send 1-2 samples per symptom/problem
  • Multiple problems must be entered separately

Examples:

  • 1-2 samples, same grass, one symptom → 1 fee
  • 2 samples, same grass, two different symptoms → 2 fees
  • Two different grass types → 2 fees

Step 2: Upload Photos (Required)

We will not process samples without photos.

  • Upload photos in the database or email them to elbutler@ncsu.edu
  • Best photos: taken from standing height looking across the turf
  • Close-up photos are helpful only if they clearly show unique symptoms
  • You may also upload spray records, soil tests, or nematode reports

Step 3: Prepare & Ship Samples

Packaging

  • Wrap samples completely in aluminum foil
  • Out-of-state/international only: double Ziploc bag
  • Ship overnight if possible

Shipping Address (FedEx & UPS Preferred)

NC State Turf Diagnostics Lab
Attn: Lee Butler
1575 Varsity Drive
Module 6 – Suite 1535
Raleigh, NC 27606

USPS Address (Will Delay Delivery)

NC State Turf Diagnostics Lab
Attn: Lee Butler
Campus Box 7616
Raleigh, NC 27695

Important Shipping Notes

  • Tracking numbers are helpful
  • Email tracking number to elbutler@ncsu.edu
  • Avoid USPS if you need fast turnaround
  • Do NOT request signature upon delivery
  • In-person drop-off: leave sample on the round glass table outside the lab door (enter info online first)


Payment is due after services are completed. Invoice immediately follows emailed report.

FINAL CHECKLIST

  • Entered sample in database?
  • Uploaded or emailed photos?
  • Used correct shipping address?

Incomplete submissions will delay service

If you are unsure about anything, please contact us before shipping.


Sample Collection Video Tutorials